Where can I find the serial number on the back of my watch?
Learn how to find the serial number located on the caseback of your watch.
Finding the serial number on your GX1:
- Your serial number can be found on the back of your watch, underneath the logo, on the right-hand side.
- On some watches, this may be difficult to see, so make sure to check in direct sunlight.
Finding the serial number on your GX1-A:
- Your serial number can be found on the back of your watch, underneath the logo, on the bottom right-hand side, as shown in the images below:
Having trouble finding your serial number?
If you still can't find your serial number, and you require it to complete the service request form, please just write a description of your watch in the "serial number" box on the form. For example, write "LIV GX1 Rose Gold on a Leather Strap with White Stitching" or "LIV GX1-A Black Case with Black Dial and Blue Numbers on a Black Silicone Strap."